Lemonway Online Onboarding

Introducing Our Enhanced Online Onboarding: Why It Matters

In response to the ACPR's tightened regulations, which demand more rigorous onboarding and KYC processes, we’ve taken significant steps to enhance our onboarding experience. This upgrade is part of our ongoing commitment to providing superior service and ensuring compliance with the latest standards.

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Note to Existing Partners

If you already hold a Lemonway account and have Onboarded clients previously, please contact our Care Team fr | en | de to help you migrating to our new Online Onboarding.

Key Features of Our New Online Onboarding:

• Customizable and User-Friendly: Our online forms are fully customizable, allowing you to gather all mandatory information and documents directly from your users. The process is seamless, with users being redirected from your platform.
• Branding Flexibility: Tailor the onboarding experience to your brand by selecting from two color palettes and adding your logo (format requirements to be specified).
• Effortless Integration: With minimal effort, you can integrate a simple button on your platform that links to the Lemonway-hosted onboarding form. It’s a low-maintenance solution that fits right into your existing setup.
• Advanced Document Capture: Leverage cutting-edge technology for quick and easy capture of identity documents, enhancing the user experience.
• Integrated Liveness Detection: Our forms include built-in liveness detection, ensuring that users remain within the form without the need for external redirects during the onboarding process.
• Document Upload Capability: Designed with Legal Entities in mind, our forms include a module for users to upload necessary documents directly, simplifying compliance.

A Branded Experience:

Our Online Onboarding come with basic branding options, allowing you to present the service with your own brand identity. Online Onboarding is currently available English, French, Spanish, German and Italian. See: Bespoke Onboarding Form Solutions