Manage User Roles

To manage your users and the information they can access, you can use the roles feature. Lemonway comes with default roles that you can edit, and you can always create your own custom roles. You can assign roles to users when you 👉 create a new Lemonway user.

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Note

If you do not see the Roles option, then you don’t have the permission to create or edit roles. Request access from your account administrator. Tools and administration access give users permission to make significant changes within your dashboard. Access should only be given to trusted users who need extensive access to your organisation.

You can not give the permissions you do not have. For example, if you do not have permission to create new users, you can’t give it to another role.

Create a role

From the Dashboard:

  1. Click Configuration. A menu unfolds.
  2. Click Roles
  3. Click Create a new role +. A pop-up appears.
  4. Select its name.
  5. Click Create +. You can now see the role in the Roles list.
  6. Click the pencil icon.✏️
  7. Click the grey arrow to open the list of permissions.
  8. Select the features and data this role will be able to use.
  9. Click Save.

Edit a role

From the Dashboard:

  1. Click Configuration. A menu unfolds.
  2. Click Roles.
  3. Click the pencil icon on the line of the role you wish to edit. ✏️
  4. Click the grey arrow to open the list of permissions.
  5. Select the features and data this role will be able to use.
  6. If you wish to remove permission, click the cross next to the feature name.
  7. Click Save.

Understanding Permissions

Depending on the roles you assign to a user, the permissions will be different and thus, the features and data a user will be able to use will be different.

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Permissions are not the same as functionnalities

Permissions are not functionnalities. A permission enables you to have access to some pages or functionnalities. If you have the permission for a page, you can only have a read-only access or you can have access to all the functionnalities as well. For instance, for some pages, there are two permissions: the access one and the action one to edit or do something.

Here are the five roles created by default and the permissions associated. If you have a role with permission that enables you to create roles, you can add roles and customise permissions.

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Note

For the following section, the Section Account Details or Transaction details are opened when you select an account ID or a transaction ID.

Administrator

Note: The Role Administrator grants the highest level of permission, providing full control over all dashboard features.

Dashboard Permissions Related Pathin the Dashboard Description
Account details Accounts / Account list / Account details Access: Account details page
Initiate auto-KYC towards third party service Accounts / Account list / Account details Action: Generate a KYC2 link to initiate the identity verification process. Clients can follow the link and completing the necessary steps. This involves visiting a Deutsche Post branch in person, presenting identification documents, and having their identity verified by a Deutsche Post representative.
Account information Accounts / Account list / Account details / Accounts information Access: Accounts information tab
Edit account information Accounts / Account list / Account details / Accounts information Action: Edit account information
Payment methods / Bank accounts Accounts / Account list / Account details / Payment methods and Account details / Bank Accounts Access: Payment methods and Bank Accounts tabs
Add bank account Accounts / Account list / Account details / Bank Accounts Action: Add a bank account
Add non-SEPA bank account Accounts / Account list / Account details / Bank Accounts Action: Add non-SEPA bank account
Add SEPA bank account Accounts / Account list / Account details / Bank Accounts Action: Add SEPA bank account
Bank accounts Accounts / Account list / Account details / Bank Accounts Access: Bank account tabs
Disable bank account Accounts / Account list / Account details / Bank Accounts Action: Disable bank account
Documents Accounts / Account list / Account details / Documents Access: Documents tab
Upload document Accounts / Account list / Account details / Documents Action: Upload up-to-date and necessary documents for KYC
Add comment Accounts / Account list / Account details / Logs Action: Add comments for each account
Account logs Accounts / Account list / Account details / Logs Access: Logs list per account
Account transactions Accounts / Account list / Account details / Transactions Access: Transactions list per account
Account overview Accounts / Account list / Account details / Overview Access: Overview tab for each account: Account information, Transactions summary, and total amount of the transactions for the period compared with the threshold for the period
Block Account Accounts / Account list / Account details / Overview Action: Block an unblocked Account for security reasons...
Unblock Account Accounts / Account list / Account details / Overview Action: Unblock a previously blocked Account
Create payment form Accounts / Account list / Account details / Payment methods / Payment forms Action: Create Payment forms
Saved cards Accounts / Account list / Account details / Payment methods / Saved cards Access: Saved cards list
SDD mandates Accounts / Account list / Account details / Payment methods / SDD mandates Access: SDD mandates list
Request SDD Accounts / Account list / Account details / Payment methods / SDD mandates Action: Request a debit
Add SDD mandate Accounts / Account list / Account details / Payment methods / SDD mandates Action: Add a SDD mandate
Disable SDD mandate Accounts / Account list / Account details / Payment methods / SDD mandates Action: Disable SDD mandate
Wire transfer Accounts / Account list / Account details / Payment methods / Virtual IBANs Action: Generate a virtual IBAN to do a wire transfer
Accounts Accounts / Accounts list Access: Overview of all accounts
Create account Accounts / Accounts list Action: Create a Lemonway account
IP address whitelist Configuration / IP address whitelist Access: Whitelisted IP addresses list
Whitelist IP address Configuration / IP address whitelist Action: Whitelist an IP address
Roles Configuration / Roles Access: Roles list (by default and created)
Create Role Configuration / Roles Action: Create a role with customized permissions
Two-factor authentication (2FA) Configuration / Two-factor authentication Access: Two-factor authentication page to activate/deactivate 2FA
Users Configuration / Users Access: Users list
Create user Configuration / Users Action: Invite users
Edit user Configuration / Users Action: Edit user: edit the role given to a user and the permissions
API keys Developer / API Keys Action: Generate an API Key
API documentation Developer / API Documentation Access: API documentation page
Notifications Developers / Notifications Access: Notifications list
Notification's logs Developers / Notifications / Logs Access: Logs tab
Notification's settings Developers / Notifications / Settings Access: Settings tab
Edit notification's settings Developers / Notifications / Settings Action: Edit notifications
My account's balance Dashboard (Home page) Access: My account SC balance
Turnover of the day Dashboard (Home page) Access: Block Turnover
Incomings of the day Dashboard (Home page) Access: Block Incomings
Outgoings of the day Dashboard (Home page) Access: Block Outgoings
Home & Account overview Dashboard (Home page) Access: Home page
My account (SC) My account (SC) Access: My account (SC) section
Commissions & fees My account (SC) / Commissions & fees Access: Commissions & fees tab with the list of the commissions and fees for each transaction and the thresholds.
Invoices My account (SC) / Invoices Access: Invoices tab
Add comment (My account (SC)) My account (SC) / Logs Action: Add Comment
Account logs (My account (SC)) My account (SC) / Logs Access: Logs tab
Account transaction (My account (SC)) My account (SC) / Transactions Access: Transactions list from or to my account
Thresholds My account (SC) / Thresholds Access: Thresholds tab
Cancel incoming transaction (My account (SC)) My account (SC) / Transactions / Transactions details Action: Cancel incoming transaction from my account
Cancel incoming transaction by check Transactions / All or In/Out / Transactions details Action: Cancel transactions by check
Cancel Direct Debit incoming transaction Transactions / All or In/Out / Transactions details Action: Cancel SDD transactions
Cancel outgoing transaction (My account (SC)) My account (SC) / Transactions / Transactions details Action: Cancel outgoing transactions
Validate preauth (My account (SC)) My account (SC) / Transactions / Transactions details Action: Validate preauthorization
Refund (My account (SC)) My account (SC) / Transactions / Transactions details Action: Refund
Banking information (My account (SC)) My account (SC)/ Bank accounts Access: Bank accounts list
Wire transfer (My account (SC)) My account (SC)/ Bank accounts Action: Make a wire transfer
Cancel incoming transaction Transactions / All / Transactions details Action: Cancel incoming transactions
Cancel outgoing transaction Transactions / All / Transactions details Action: Cancel outgoing transactions
Validate preauth Transactions / All / Transactions details Action: Validate Preauthorization
Wire transfer request confirmation Transactions / Transactions details Action: PDF Confirmation Money-Out
Proof of payment Transactions / All / Transactions details Action: PDF Confirmation Money-In
Proof of payment (My account) My account (SC) / Transactions / Transactions details Action: PDF confirmation Money-In for My account (SC)
Refund Transactions / All / Transactions details Action: Refund
Transactions Transactions / All Access: Overview of all transactions
Payment between accounts Transactions / All Action: Send payment between accounts
Status page Status page Access: Link to access the Status page
Account Statement Accounts / Account Statement Access: Summary of changes of All accounts
Reports Reports Access: Reports on successful transactions
Payment certificate Transactions / All / Transaction details Action: Get a payment certificate after the Money-Out has been sent
Manager

Note: This role grants most of the permissions but does not allow to modify bank accounts associated with payment accounts, generate API keys, cancel transactions or modify roles.

Dashboard Permission Related Pathin the Dashboard Description
Account details Accounts / Accounts list / Account details Access: Account details page
Account information Accounts / Accounts list / Account details / Accounts information Access: Accounts information tab
Edit account information Accounts / Accounts list / Account details / Accounts information Action: Edit account information
Payment methods / Bank accounts Accounts / Accounts list / Account details / Payment methods and Bank Accounts Access: Payment methods and Bank Accounts tabs
Add bank account Accounts / Accounts list / Account details / Bank Accounts Action: Add a bank account
Add non-SEPA bank account Accounts / Accounts list / Account details / Bank Accounts Action: Add a non-SEPA bank account
Add SEPA bank account Accounts / Accounts list / Account details / Bank Accounts Action: Add a SEPA bank account
Bank accounts Accounts / Accounts list / Account details / Bank Accounts Access: Bank account tabs
Documents Accounts / Accounts list / Account details / Documents Access: Documents list
Upload document Accounts / Accounts list / Account details / Documents Action: Upload up-do-date documents
Add comment Accounts / Accounts list / Account details / Logs Action: Add comments
Account logs Accounts / Accounts list / Account details / Logs Access: Logs tab
Account transactions Accounts / Accounts list / Account details / Transactions Access: Transactions list
Account overview Accounts / Accounts list / Account details / Overview Access: Overview tab: Account information, Transactions summary, and total amount of the transactions for the period compared with the threshold for the period
Create payment form Accounts / Accounts list / Account details / Payment methods / Payment forms Action: Create Payment forms
Saved cards Accounts / Accounts list / Account details / Payment methods / Saved cards Access: Saved cards list
SDD mandates AAccounts / Accounts list / Account details / Payment methods / SDD mandates Access: SDD mandates list
Request SDD Accounts / Accounts list / Account details / Payment methods / SDD mandates Action: Request a debit
Add SDD mandate Accounts / Accounts list / Account details / Payment methods / SDD mandates Action: Add a SDD mandate
Disable SDD mandate Accounts / Accounts list / Account details / Payment methods / SDD mandates Action: Disable a SDD mandate
Wire transfer Accounts / Accounts list / Account details / Payment methods / Wire transfer Action: Do a wire transfer
Accounts Accounts / Accounts list Access: Overview of all Lemonway accounts
Create account Accounts / Accounts list Action: Create a Lemonway account
IP address whitelist Configuration / IP address whitelist Access: Whitelisted IP addresses list
Whitelist IP address Configuration / IP address whitelist Action: Whitelist an IP address
Two-factor authentication (2FA) Configuration / Two-factor authentication Access: Two-factor authentication page to activate/deactivate it
Users Configuration / Users Access: Users list
Create user Configuration / Users Invite users
Edit user Configuration / Users Action: Edit an user (role and wether it is active or not)
API documentation Developer / API Documentation Access:Link to the API documentation page
Notifications Developers / Notifications Access: Notifications list
Notification's logs Developers / Notifications / Logs Access: Logs list
Notification's settings Developers / Notifications / Settings Access: Settings tab
Edit notification's settings Developers / Notifications / Settings Action: Edit notification types
My account's balance Dashboard (Home page) Access: See the Block My account SC balance
Turnover of the day Dashboard (Home page) Access: See the Block Turnover
Incomings of the day Dashboard (Home page) Access: See the Block Incomings
Outgoings of the day Dashboard (Home page) Access: See the Block Outgoings
Home & Account overview Dashboard (Home page) Access: See the Home page
My account (SC) My account (SC) Access: My account (SC) section
Commissions & fees My account (SC) / Commissions & fees Access: Commissions & fees tab
Invoices My account (SC) / Invoices Access: Invoices list
Add comment (My account (SC)) My account (SC) / Logs Action: Add Comments about my account
Account logs (My account (SC)) My account (SC) / Logs Access: Logs tab
Account transactions (My account (SC)) My account (SC) / Operations Access: Transactions list
Thresholds My account (SC) / Thresholds Access: Thresholds tab
Cancel outgoing transaction (My account (SC)) My account (SC) / Transactions / Transaction details Action: Cancel an outgoing transaction
Cancel incoming transaction (My account (SC)) My account (SC) / Transactions / Transaction details Action: Cancel an outgoing transaction from my account
Validate preauth (My account (SC)) My account (SC) / Transactions / Transaction details Action: Validate preauthorization
Refund (My account (SC)) My account (SC) / Transactions / Transaction details Action: Refund
Banking information (My account (SC)) My account (SC)/ Bank accounts Access: Banking information list
Bank accounts (My account (SC)) My account (SC)/ Bank accounts Access: Bank accounts list
Wire transfer (My account (SC)) My account (SC)/ Bank accounts Action: Make a wire transfer from my account
Cancel outgoing transaction Transactions / All / Transaction details Action: Cancel outgoing transaction
Cancel incoming transaction Transactions / All / Transaction details Action: Cancel incoming transaction
Validate preauth Transactions / All / Transaction details Action: Validate Preauthorization
Proof of payment Transactions / All / Transaction details Action: PDF Confirmation Money-In
Proof of payment (My account (SC)) My account (SC) / Transactions / Transaction details Action: PDF confirmation Money-In for My account (SC) transactions
Refund Transactions / All / Transaction details Action: Refund
Transactions Transactions / All Access: Overview of all transactions
Payment between accounts Transactions / All Action: Send payment between accounts
Status page Status page Access: Status page
Accounts Accounts Access: Overview of all accounts
Reports Reports Access: Reports on successful transactions
Payment certificate Transactions / All / Transaction details Action: Get a payment certificate after the Money-Out has been sent
Block Account Accounts / Account list / Account details / Overview Action: Block an unblocked Account for security reasons...
Unblock Account Accounts / Account list / Account details / Overview Action: Unblock a blocked Account
Operator

Note: This role does not allow to make Money-Outs, add bank accounts, reimburse transactions, validate pre-authorized transactions.

Dashboard Permission Related Path in the Dashboard Description
Account details Accounts / Account list / Account details Access: Account details page
Account information Accounts / Account list / Account details / Accounts information Access: Accounts information tab
Edit account information Accounts / Account list / Account details / Accounts information Action: Edit account information
Payment methods / Bank accounts Accounts / Account list / Account details / Payment methods and Bank Accounts Access: Payment methods and Bank Accounts tabs
Bank accounts Accounts / Account list / Account details / Bank Accounts Access: Bank account tabs
Documents Accounts / Account list / Account details / Documents Access: Documents tab
Upload document Accounts / Account list / Account details / Documents Action: Upload document
Add comment Accounts / Account list / Account details / Logs Action: Add comment
Account logs Accounts / Account list / Account details / Logs Access: Logs tab
Account transactions Accounts / Account list / Account details / Operations Access: Transactions list
Account overview Accounts / Account list / Account details / Overview Access: Overview tab: Account information, Transactions summary, and total amount of the transactions for the period compared with the threshold for the period
Create payment form Accounts / Account list / Account details / Payment methods / Payment forms Action: Create Payment forms
Saved cards Accounts / Account list / Account details / Payment methods / Saved cards Access: Saved cards list
SDD mandates Accounts / Account list / Account details / Payment methods / SDD mandates Access: SDD mandates subtab
Request SDD Accounts / Account list / Account details / Payment methods / SDD mandates Action: Request a SEPA Direct Debit debit
Add SDD mandate Accounts / Account list / Account details / Payment methods / SDD mandates Action: Add a SDD mandate
Disable SDD mandate Accounts / Account list / Account details / Payment methods / SDD mandates Action: Disable SDD mandate
Accounts Accounts Access: Overview of all accounts
Create account Accounts Action: Create account
IP address whitelist Configuration / IP address whitelist Access: whitelisted IP addresses list
Whitelist IP address Configuration / IP address whitelist Action: Whitelist an IP address
Two-factor authentication (2FA) Configuration / Two-factor authentication Access: Two-factor authentication page
API documentation Developer / API Documentation Access: API documentation page
Notifications Developers / Notifications Access: Notifications page
Notification's logs Developers / Notifications / Logs Access: Logs tab
Notification's settings Developers / Notifications / Settings Access: Settings tab
My account's balance Dashboard (Home page) Access: See the Block My account (SC)'s balance
Cancel incoming transaction (My account) My account (SC) / Transactions / Transaction details Action: Cancel incoming transaction
Cancel incoming transaction Transactions / All / Transaction details Action: Cancel incoming transaction
Turnover of the day Dashboard (Home page) Access: See the Block Turnover
Incomings of the day Dashboard (Home page) Access: See the Block Incomings
Outgoings of the day Dashboard (Home page) Access: See the Block Outgoings
Home & Account overview Home page Access: Home page
My account (SC) My account Access: Access My account (SC) section
Commissions & fees My account (SC) / Commissions & fees Access: Commissions & fees tab
Invoices My account (SC) / Invoices Access: Invoices list
Add comment (My account (SC)) My account (SC) / Logs Action: Add Comment
Account logs (My account (SC)) My account (SC) / Logs Access: Logs list
Account Transactions (My account (SC)) My account (SC) / Transactions Access: Transactions list
Thresholds My account (SC) / Thresholds Access: Thresholds tab
Banking information (My account (SC)) My account (SC)/ Bank accounts Access: Bank accounts list
Bank accounts (My account (SC)) My account (SC)/ Bank accounts Access: Bank accounts tab
Proof of payment Transactions / All / Transaction details Action: PDF Confirmation Money-In
Proof of payment (My account (SC)) My account / Transactions / Transaction details Action: PDF confirmation Money-In for My account (SC) transactions
Transactions Transactions Access: Overview of all transactions
Payment between accounts Operations Action: Send payment between accounts
Status page Status page Status page
Reports Reports Access: Reports on successful transactions
Block Account Accounts / Account list / Account details / Overview Action: Block an unblocked Account for security reasons...
Unblock Account Accounts / Account list / Account details / Overview Action: Unblock a blocked Account
Read-Only-Standard

Note: This role gives right to view information only.

Dashboard Permission Related Path in the Dashboard Description
Home & Account overview Dashboard (Home page) Access: Home page
My account's balance Dashboard (Home page) Access: See the Block My account SC balance
Turnover of the day Dashboard (Home page) Access: See the Block Turnover
Incomings of the day Dashboard (Home page) Access: See the Block Incomings
Outgoings of the day Dashboard (Home page) Access: See the Block Outgoings
Account details Account / Account list / Account details Access: Account details page
Account transactions Account / Account list / Account details / Transactions Access: Account transactions page
Accounts Accounts Access: Overview of all accounts
Documents Account / Account list / Account details / Documents Access: Documents tab
Account information Account / Account list / Account details / Accounts information Access: Accounts information tab
Two-factor authentication (2FA) Configuration / Two-factor authentication Access: Two-factor authentication page
Transaction Transactions Access: Overview of all transactions
Reports Reports Access: Reports on successful transactions
Block Account Accounts / Account list / Account details / Overview Action: Block an unblocked Account for security reasons...
Unblock Account Accounts / Account list / Account details / Overview Action: Unblock a blocked Account
Cancel incoming transaction (My account) My account (SC) / Transactions / Transaction details Action: Cancel incoming transaction
Cancel incoming transaction Transactions / All / Transaction details Action: Cancel incoming transaction
WS-Manager or WS-Admin

Note: These roles are dedicated to API access.

Dashboard Permission Related Path in the Dashboard Description
Cancel Incoming Transaction Accounts / Transactions / Transaction details Action: Cancel an Incomming Transaction
Cancel Incoming Transaction (My Account) My Account (SC) / Transactions / Transaction details Action: Cancel an Incomming Transaction from My Account
Upload Document Accounts / Account list / Account details / Documents Action: Upload documents up-to-date, necessary for KYC
Unblock account Accounts / Account list / Account details Action: Unblock a previously blocked account
Block account Accounts / Account list / Account details Action: Block an unblocked account for security reasons...
Reports Reports Access: Reports on successful transactions