Refunding a buyer

CellfunPhones has has a refund request for the phones that she sold some weeks ago as the buyer has changed his mind and returned the phones.

1. From the Mirakl (TechGadgets) marketplace she select the Refund menu and selects Full refund.

2. Once Rita confirms a refund, the order status of Lemon_000062-A is updated to Received. The connector is automatically updated and perform two peer to peer operations. After the P2Ps are done, the connector will dispatch the €123.00 back to the Lemonway Technical Wallet.

   • A P2P from the from the Merchant sellers account - Rita's account
   • A P2P from the SC wallet - TechGadgets account

3. TechGadgets as the marketplace operator now has to perform a refund using Lemonway's API
   PUT /webservice/v2/refund/{transactionid}

4. Finally when the refund has been finalised and validated. The order status will be updated to Closed reflect TechGadgets actions.

   

🚧

Note

Refunds are performed by the marketplace operator in the same way, using the original Money-In transaction, Lemonway's API.