🇮🇹 Important Notice for Italian Partners

End of Support for Legacy KYC APIs (Effective July 1st, 2025)

What is happening?

As part of our regulatory alignment and system modernization efforts, the following KYC-related API endpoints will be deprecated for all Italian partners starting July 1st, 2025.
From this date, the Legacy API for onboarding and KYC will no longer be available to Italian platforms. Onboarding must exclusively be done through our Online Onboarding (OO) system.

Endpoints that will be disabled

The following REST API endpoints will no longer function if your platform is subject to Italian regulation or onboarding Italian users:
Deprecated KYC-related Endpoints:

HTTP MethodEndpoint
POST/accounts/legal
POST/accounts/individual
POST/accounts/ultimateBeneficialOwner
PUT/accounts/legal/{accountId}
PUT/accounts/individual/{accountId}

These are part of the legacy onboarding flow and must be replaced by the Online Onboarding process.

What is NOT impacted?

POST /uploadfile remains available for now, but only for non-KYC documents, such as:

  • SDD mandates
  • IBAN proofs (RIB)

⚠️ Do not use uploadfile for KYC documents. These must be submitted exclusively through the Online Onboarding flow, which handles proper slot allocation and validation.
PUT /accounts/kycstatus/{accountid} will still be accepted for closing accounts only (not for reopening), and only by partners with KYC delegation.

Timeline

Effective Date: July 1st, 2025
From this date onward, onboarding using the endpoints listed above will be technically blocked for Italian partners.

What should you do?

Complete your Online Onboarding integration before July 1st.
Ensure your development teams have migrated to the correct endpoints. You can find the full Online Onboarding documentation 👉 here.

Need Help?

If you have any questions about this change or need support with the migration, please contact your Account Manager or reach out to our support team:
📧 [email protected]