B2C Marketplaces
Getting Started
How to onboard sellers, collect payments, and complete your first transaction with Lemonway.
Who this guide is for
If you have successfully onboarded, a lot of this information will be familer with you. This guide walks you through everything you need to build a B2C services marketplace. It encompasses the end-to-end journey, from onboarding your first merchant to completing your first successful payment.
The B2C building blocks
Every B2C marketplace on Lemonway is built from the same five components:
- Create a seller account - See Step 1
- B2C Onboarding & Verification - See Step 2.
- Pay-In - Setting up the first sale for a B2C - See Step 3.
- Transferring Funds to a seller's Bank Account - see Step 4.
When to use this model
This B2C marketplace model is the right fit if:
- Your sellers are professionals or companies (not individual consumers)
- Payments may be held before payout (you control the release)
- KYB is mandatory before a seller can earn money on your platform
Typical use cases include freelance marketplaces, consulting platforms, agency networks, and SaaS service exchanges.
Use this guide if all of the following apply
- Sellers on your platform consist of companies or registered professionals
- Buyers are Individuals
NoteFor consistency, the term “Seller” is used throughout this document. Other terms such as “Merchant” may be used interchangeably elsewhere.
How the B2C marketplace works
The participants
| Role | Who they are |
|---|---|
| Platform | Your marketplace — the operator that collects payment from the buyer |
| Sellers | A professional seller (company or sole trader) offering goods or services |
| Buyer | A consumer (individual person) purchasing those goods or services |
| Lemonway | A payment service provider that processes and safeguards the funds flow |

Seller journey: Signing up to sell
What Lemonway manages on your behalf
Lemonway takes care of the heavy lifting on the payments side:
- Seller identity verification (KYB) account creation
- Wallet creation
- Processing Pay-ins and Pay-outs
- Performs compliance checks
There are several options for onboarding, we will walk you through them.

Buyer and Seller flow with Lemonway intermediary
RuleA seller wiil not receive any funds until their KYB has been accepted and a wallet has been created.
Updated 3 days ago
