General refund rules:

Refunds must go to the original funding source (the card used or the bank account that processed the initial payment).
Lemonway may retain applicable processing fees.
Omitting an amount defaults to a full refund.
The client’s payment account is debited for the refund. If its balance is insufficient, the remainder is drawn from your SC Wallet. An on‑us transfer from your SC Wallet to the client’s wallet occurs automatically before issuing the card refund.
You may issue multiple partial refunds until the total paid amount is fully refunded.

Card‑payment specific rules:

Refunds are unavailable daily between 22:00 and 03:00 CET (UTC+1).
Refund requests must be made within 12 months of the original transaction.

Wire Transfer Refunds

Lemonway lets you refund Money-In transactions by wire transfer. This applies to SEPA Credit Transfers (SCT) and SEPA Instant Credit Transfers (SCT Inst) for which we’ve already captured the sender’s bank details.

Funds are returned to the same account used for the original payment.
Refunds can be requested for up to 365 days after the transaction date.
Once approved, the payor will see the refund within 2–3 business days.

Important: Whenever you see accountId in a path or body parameter, enter your wallet’s ID.