Under European Directive 2015/849, payment institutions must carry out KYC checks to help prevent money laundering and terrorist financing. When collecting identity documents, please follow these requirements:

Accepted formats & content

• JPG, JPEG, PNG or PDF (ID docs only: passport, driver’s licence, residence permit)
• Colour scans, properly oriented and legible
• If using a card‑style ID, include both sides in a single file (up to two pages)

File size

• Minimum: 100 KB
• Automatic verification: up to 4 MB
• Manual review: files between 4 MB and 10 MB

Important notes

• TIFF is not accepted
• If a document is rejected, you may reuse the same upload slot to submit a replacement

Important: Whenever you see accountId in a path or body parameter, enter your wallet’s ID.