KYC Document Status

KYC Document Status

StatusDescription
0Document put on hold, waiting for another document
1Received (waiting for manual verification). Default Status
2Accepted
3Rejected
4Rejected. Document unreadable (Cropped, blur, glare…)
5Rejected. Document expired (Expiration Date is passed)
6Rejected. Wrong type (Document not accepted)
7Rejected. Wrong name (Name not matching user information)
8Rejected. Duplicated document. The same document is already on file

KYC Document Substatus

Only when Document status = 1 (1 = Received (waiting for manual validation))

StatusDescription
1Document type not processable automatically
2Expected document not detected by computer (Make sure the document is correct, very clear and on a neutral background)
3Wrong Type
4Wrong Name (Name not matching user information)
5File too big (File should not be over 4MB to be processed automatically)
6Automatic controls failed
7Need 2 sides of the document in one file
8Unknown