Card Payments

There are 2 ways to view error codes with Lemonway.

1. The API response code. In the error >PSP response field.
   Example: See Response code output here

PSP error message found in the response Error object. Taken from reference documentation.

2. In the Dashboard: YOUR ENVIRONMENT>TRANSACTIONS>ALL

Error Messages are also displayed in the Dashboard. This column is not displayed by default. You can add the column using the column chooser button.

The following table displays Lemonway's current partners with direct links to their error codes.

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Note

The characters xx, yy and zz in each table column are used to specify the order in which error codes should be read.

  <th style={{ textAlign: "left" }}>
    xx
  </th>

  <th style={{ textAlign: "left" }}>
    yy
  </th>

  <th style={{ textAlign: "left" }}>
    zz
  </th>
</tr>

  <td style={{ textAlign: "left" }}>
    [ResponseCode](https://documentation.mercanet.bnpparibas.net/fr/dictionnaire-des-donnees/responsecode.html)
  </td>

  <td style={{ textAlign: "left" }}>
    [ComplementaryCode](https://documentation.mercanet.bnpparibas.net/en/data-dictionary/complementarycode.html)
  </td>

  <td style={{ textAlign: "left" }}>
    [AcquirerResponseCode](https://documentation.mercanet.bnpparibas.net/fr/dictionnaire-des-donnees/acquirerresponsecode.html)
  </td>
</tr>

<tr>
  <td style={{ textAlign: "left" }}>
    Payzen
  </td>

  <td style={{ textAlign: "left" }}>
    [vads\_result](https://payzen.io/fr-FR/form-payment/standard-payment/vads-result.html)\
    (always = 5 as an error)
  </td>

  <td style={{ textAlign: "left" }}>
    [vads\_payment\_error](https://payzen.io/fr-FR/form-payment/reference/vads-payment-error.html)
  </td>

  <td style={{ textAlign: "left" }}>

  </td>
</tr>

<tr>
  <td style={{ textAlign: "left" }}>
    Computop
  </td>

  <td style={{ textAlign: "left" }}>
    [Code\_Action](https://docs.axepta.bnpparibas/display/DOCBNP/Codes+retour)
  </td>

  <td style={{ textAlign: "left" }}>
    [Code\_details](https://docs.axepta.bnpparibas/display/DOCBNP/Codes+retour)
  </td>

  <td style={{ textAlign: "left" }}>

  </td>
</tr>

The following examples are provided to help you understand how each PSP error message is displayed.

Mercanet

Mercanet uses a 3-code system to manage and describe error codes. The error should be read in this order to understand any issues.

• ResponseCode (denoted in the table as xx)

• Complementary Code (denoted in the table as yy)

• AcquirerResponseCode (denoted in the table as zz)

Payzen

Payzen errors are defined into 2 blocks: vads_result and vads_payment_error.
vads_result (Return code of the requested action). An error is always 05. The display format always consists of a 2-number code (N2)
vads_payment_error (Error codes that may appear when a payment has been declined). The format always consists of a 2 or 3-number code (N2...N3)

Computop (AXEPTA)

Computop errors are defined using an 8-character code. They are divided into 3 blocks: N8 , ( N NNNNNNN )

• N (Action code)
• NNN (Category)
• NNNN (Details)

Example: 2 2001040

PayPlug

Execution codes

The execution codes are organized with different ranges:

0XXX operation succeeded or still processing
4XXX operation rejected because of the bank or the supplier
5XXX operation rejected because of a system error
6XXX operation rejected because of anti-fraud engine

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Note

If you have messages that start with 1XXX, 2XXX or 3XXX please contact Lemonway Support for further help.