Here how can we test the connection between your server and API. In case your application cannot connect to our API then you can make this test before trying to reach for our Support
Case Windows Server
On your Windows Server, run this command
Notes: you will have to use your directkitjson2 URL for this test.
If you got an reponse API like this one
then it is good, there is no problem with the communication between your Windows Server and our API.
Case Linux Server
The same method, except that the syntax of curl is a little different
Don't forget to change the URL in case sandbox and put the right environement name